FAQ
Frequently Asked Questions
Before you wander off with your new treasures, here are answers to some common questions:
Shipping
How long does shipping take?
Orders typically ship within 3–7 business days from my studio in Texas.
Do you offer tracking?
Yes! Once your order ships, you’ll receive tracking information by email.
Handmade Creations
Are your items handmade?
Yes!
Every item is designed, created, packed, and shipped from my Texas studio. Since each piece is handmade, small variations naturally occur. No two are ever perfectly identical, which is part of the magic.
Will my item look exactly like the photos?
For one-of-a-kind handmade pieces, the item shown in the listing photos is the exact piece you will receive. Stickers, prints, and other handmade items may vary slightly from the photos due to differences in printing, photography, screen settings, or the handmade nature of the process.
Stickers & Prints
Are your stickers handmade?
Yes! My stickers are designed, printed, and hand-cut by me in my studio. Each sticker is individually hand-cut, so exact borders, sizing, and shapes may vary slightly between pieces.
Are your stickers waterproof?
My stickers are water-resistant, but not fully waterproof. They can handle light splashes and everyday use, but I don’t recommend soaking them, putting them in the dishwasher, or leaving them outside in heavy weather. Treat them gently and they’ll stay magical longer.
Will colors look exactly the same in person?
Colors may vary slightly depending on your screen settings and lighting.
Treasure Care
How should I care for my treasures?
To keep your handmade pieces looking their best:
- Avoid prolonged exposure to moisture
- Store away from direct sunlight
- Handle delicate creations gently
A little extra care helps your treasures stay magical for years to come ✨
Returns & Exchanges
Do you accept returns?
All sales are final. Due to the handmade nature of my products, I do not accept returns, exchanges, or offer refunds.
What if my item arrives damaged?
If your order arrives damaged, please contact me within 7 days of delivery and include photos of both the item and its packaging. I will do my best to make it right.
Custom Orders
Do you accept custom requests or commissions?
Yes! Feel free to reach out through the contact page to ask about custom work availability.
Contact
How can I contact you?
You can reach me anytime through the contact page, by email, or through Instagram and TikTok messages. I’ll respond as soon as I can from the workshop.
Thank you for supporting Dreamin Dryad and helping keep handmade fantasy art alive 🌙